Frequently Asked Questions

Do you take my insurance?

Probably. We accept the most common vision and medical insurances in central Ohio. These include Eyemed, VSP, Medicare, Aetna, Medical Mutual of Ohio, United Health Care, Cigna, and many others. Don’t see yours listed? Just give us a call and we can look into your specific plan.

What is astigmatism?

Besides the question above, this is probably the most common question we hear. Let’s start by pronouncing it correctly. It’s UH-STIG-MA-TISM and it’s not a stigma. It’s a type of refractive error, like nearsightedness or farsightedness, which can cause blurriness, eyestrain, and headaches. Anatomically, it is an irregularity in the normal shape of the cornea. Instead of being round like a baseball, the cornea can have an oblong shape, more like a football. It is usually corrected with glasses, contacts, or laser surgery.

What is glaucoma?

Glaucoma is a disease of the optic nerve. Symptoms of advanced glaucoma include a loss of vision, especially peripheral vision. Often, but not always, glaucoma is associated with high pressure inside the eye. Glaucoma doesn’t usually hurt, and often doesn’t cause vision problems until late in the disease process. That’s why it’s important to have your eyes checked regularly. It is treated using topical eye drops or occasionally surgery.

What is a cataract?

A cataract is a clouding of the lens inside the eye. This causes blurred vision and glare, especially driving at night. There are many types of cataracts. The most common is a nuclear sclerotic cataract. These typically develop gradually over the years, a little like gray hair or wrinkles. So they can be normal. But, just because they’re normal, doesn’t mean they’re always tolerable. If the cataract impacts vision too dramatically, cataract surgery may be performed.

Why should I get my eyes examined? I see fine.

There are many reasons everyone should have their eyes examined on a regular basis. Blurry vision is just one of the reasons. During an eye examination, our doctors are not just checking how well you see. They are also evaluating the overall health of your eyes and even your whole body. Eye exams can detect high blood pressure, diabetes, high cholesterol, thyroid problems, cancers, multiple sclerosis, and many other diseases. Often, these can be detected before you have any other symptoms. There are also many eye diseases that do not cause blurry vision or eye pain until it’s too late.

How long does it take to make my glasses?

We have an on-site optical laboratory that allows us to make your glasses very quickly. We can usually make your glasses the same day if needed. If, for some reason we need to order a component of your glasses, that usually takes 2-3 days. Lately, some vision insurance plans have started requiring us to use their optical production facilities. If you have one of these plans, your glasses will take longer due to your vision plan’s slower turnaround time.

Why does an eye exam for contact lenses cost more than a routine eye exam?

Contact lens assessments involve several steps and often additional time that are not included in a routine eye examination. The fees can vary a little depending on whether you’ve worn contact lenses before and the type of lens you require. Our doctors will assess the relationship of the contact lens to your cornea. Because the lens rests directly on the eye, how it interacts with your eye is important. We perform corneal topography to map the natural shape of your eyes so we assess the proper size of contact lens for you. We will also listen to your needs and goals for your contact lenses so we can recommend the best type for you. During a contact lens assessment, our doctors will look at your eyes and eyelids using a microscope, called a slit lamp, to make sure you are able to wear contact lenses safely. If you’ve never worn contact lenses before, we will instruct you on proper insertion, removal, and care of your lenses. The fees also include follow-up visits after wearing the lenses to make sure everything is working well.

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